Delivery and Redemption

Delivery Method

Mooncake E-Vouchers: E-Vouchers will be sent to your registered email address 3 working days after successful orders and payments. (Each E-voucher can redeem one box of designated mooncake product.)

Mooncake Physical Vouchers: Physical vouchers will be delivered to your registered address by courier 5 working days after successful orders and payments.(In order to ensure safe delivery, the Mooncake vouchers will not be delivered in surface mail.)

Products Delivery (excluding Mooncake products): Your ordered items will be delivered to your registered address by courier 5 working days after successful orders and payments.

 

Delivery Charge

Mooncake E-Vouchers and Physical Vouchers: Enjoy free delivery service upon purchase of any two Mooncake physical vouchers on Imperial Patisserie online shop now. For purchase of only one mooncake physical voucher, delivery will be subjected to a delivery charge of HK$30. (Delivery Charge is not necessary for Mooncake E-voucher.)

Pastry products (excluding Mooncake products): Delivery charge of HK$350. Enjoy free delivery service upon purchase pastry products over $5000 in one order.

 

Note:

1) Delivery service is only applicable to a single delivery address (limited to Hong Kong only).

2) Imperial Patisserie Vouchers are only valid for redemption at the designated Imperial Patisserie shop. Expired vouchers will be invalid and any unredeemed merchandises will be sent to local charities after the redemption period.

 

Mooncake Redemption Details

Present your Mooncake Voucher at the designated Imperial Patisserie shop to redeem your mooncake during the redemption period.

 

Redemption Period：18 July to 4 Sep 2022 (Including Saturday & Sunday)


Mooncake Redemption Shop Address：
Hong Kong Island：
Hong Kong Island Flagship Store ：G/F, 518 Lockhart Road, Causeway Bay (MTR Causeway Bay Exit D1)
Central Shop：G/F, 26 Lyndhurst Terrace, Central (Central MTR Exit D2)
Central Market Shop：Shop 103, 1/F, Central Market,  93 Queen’s Road Central, Central (Central MTR Exit C)
Causeway Bay Shop：G/F, 40 Lee Garden Road, Causeway Bay (Causeway Bay MTR Exit F)
Wan Chai Shop：G/F, 155 Hennessy Road, Wan Chai (MTR Wan Chai Exit A2)
North Point Shop：Shop 3B, G/F , AT Tower, 180 Electric Road, North Point (MTR Fortress Hill Exit A)
Admiralty Shop：Shop B09, 1/F, Lab Concept, 93 Admiralty Road, Admiralty (MTR Admiralty Exit C1)

Kowloon：
Tsim Sha Tsui Flagship Store：Shop 5, G/F, Haiphong Mansion, 53-55 Haiphong Road, Tsim Sha Tsui (MTR Tsim Sha Tsui Exit A1)
Jordan Shop：Shop F, G/F, Lucky House, 20-24 Jordan Road, Jordan (MTR Jordan Exit A)
Olympian City Shop：UG48, Olympian City 3, Tai Kok Tsui (MTR Mong Kok Exit C4/ Olympian Exit D3)
Kwun Tong Shop：Shop 108, 1/F, Yue Man Square, 33 Hip Wo Street, Kwun Tong (MTR Kwun Tong Exit A1)
Plaza Hollywood Shop：Shop 145, Level 1, Plaza Hollywood, Diamond Hill, Hong Kong (MTR Diamond Hill Exit C2)
Hung Hom Shop：Shop H2, G/F, Lok Wah Building, 31-41 Tak Man Street, Hunghom (MTR Whampoa Exit A) 
V Walk Shop： Shop.17, G/F, V Walk, Nam Cheong (MTR Nam Cheong Exit A2)

New Territories：
Sha Tin Shop： A368, Level 3, New Town Plaza Phase III, Shatin (MTR Shatin Exit A3)
Tai Po Shop： Shop 35, G/F, Fortune Plaza, 4 On Chee Road, Tai Po (adjacent to Tai Po Tai Po Central Bus Terminus)
Ma On Shan Shop：Shop 2125, 2/F, MOSTown, Ma On Shan (MTR Ma On Shan Exit B)
Yuen Long Shop：G/F, 3 Hong King Street, Yuen Long (MTR Light Rail Hong Lok Road)
TMT Plaza Shop：Shop 9, 1/F, Tuen Man Town Plaza Phase 1, Tuen Mun (MTR Tuen Mun Exit B)
V City Shop： Shop M-36, MTR Level, V City, Tuen Mun (MTR Tuen Mun Exit D)
East Point City Shop：258C, East Point City, Tseung Kwan O (MTR Hang Hau Exit A1)
Tseung Kwan O Shop：Shop 102, 1/F, Park Central, Tseung Kwan O (MTR Tseung Kwan O Exit B2)
The LOHAS Shop : Shop 356B, The LOHAS 1, Lohas Park Road, Tseung Kwan O (MTR LOHAS PARK Exit B)
Citygate Shop：Unit 419, 4/F, Citygate Outlets, Tung Chung (MTR Tung Chung Exit C)

Enquiry Hotline：(852) 2217 3638